MINDEX: Frequently Asked Questions.                                  

These pages contain many of the most frequently asked questions and their responses. Please check that your query has not been answered here before calling Medistat. Once each query has been asked more than three times,  it will be added here along with the response.

Appointment Letters: Creating new or editing old letters.
Appointment Data Export to PAS/HISS
Access Rights: Editing Documents
Backing Up: Which DATA folders should I be Backing up?
Callouts: Non-contractural Callout Rates.
Demographics: Obtaining from PAS.
Errors: what to do if one ocurrs.
Icon: adding the MINDEX icon to your Windows desktop
Indexes - Rebuilding and general notes
Interfacing with PAS/HISS
New Pass Codes for Installation of MINDEX
Network Performance and MINDEX Testing Routine
Printing Issues
Problems with 'Workstation is already installed' messages
Report Creation/Editing (word or non-Word).
Sophos Anti-Virus Software and MINDEX
Support Contracts: What is covered?
System Requirments: What hardware/platform is required?
The 't' Test: What does it represent?
Upgrading - Automatic Method: obtaining the latest version of the system files
Upgrading - Manual Method: obtaining the latest version of the system files
Word Problems.

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